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Practice

Break-glass procedures

Every access control eventually meets a moment when following it exactly would make an active incident worse. A break-glass procedure is the planned exception for that moment.

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Governance, Incident Response, and Resilience · Published 2026-09-05

A deliberate exception, not a bypass

A break-glass procedure grants emergency access that skips some portion of normal approval friction — multi-party sign-off, a scheduled request window, a narrower scope — so that someone can act immediately during an incident where the standard process would cost time the situation doesn't have. The point isn't to remove the control; it's to substitute a different, faster control appropriate to an emergency.

What makes it a procedure rather than a loophole is what happens around the access grant: the exception is narrowly scoped, time-limited, and — critically — logged and reviewed after the fact specifically because it bypassed the usual checks. An emergency account that grants broad access and is never revisited afterward isn't a break-glass control; it's just a permanent backdoor with an emergency-sounding name.

The review after is what keeps it honest

Because break-glass access is, by design, used without the normal preemptive checks, the compensating control has to happen afterward: every use gets reviewed, with an explanation of what justified it and confirmation that the access was actually needed for what happened. A break-glass path that's used routinely rather than rarely is a sign the normal process is too slow for legitimate cases, not that the exception is working as intended.